The Department has reminded sponsors and visa applicants that it is critically important that all applications are complete when lodged. SHGM always submits complete nomination applications on behalf of clients but from time to time we are asked to lodge visa applications that are missing some documents (for example, health insurance policy letters or relationship documents).

The Department now requires that all visa applications are lodged complete – including with evidence of Health Insurance. We will, in future, hold visa applications back from lodgement if the application is missing a required document. We trust that you will understand our thinking and encourage your employees to assist in this regard.